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Auto and General Car Insurance in South Africa. 8 Great Tips

If you are in search of vehicle insurance, you may find yourself dazed and confused with so many alternatives. In South Africa, there is a company that allows for vehicle insurance called Auto and General Insurance. In this article, you can read all about it! The benefits of the insurance deals, the online quotes, reviews made by users, the possibilities for scratch and dent cover, possible complaints that customers have made and the possibility for insurance cancellation.

Is there an Auto and General Car insurance office in Durban?

Unfortunately, the company only has a single office located in Johannesburg. However, even though it does not hold offices in Durba, you can still apply for an insurance deal since the company works mainly online.

Which are Auto and General Car insurance terms and conditions?

The terms and conditions set by Auto and General Car insurance include the following:

  • All the information that is submitted to the company will be kept as confidential. This includes all the data and documentation that you may send through the website

  • You need to use a secure connection so that you can guarantee that information submitted is one hundred per cent secure

  • The conditions and terms of the website are meant to be informative, but you should bear in mind that they may change. In general, they are always updated.

Could I access Auto and General Car insurance contact details?

Indeed, you can access contact details in order to reach the company. You can contact the company from Mondays, through Fridays, from 8 am to 6 pm, and on Saturdays from 8am to 1 pm. On Sundays, the company remains closed. On public holidays, you can reach the company from 8am to 1pm.

Is there an Auto and General Car insurance email address?

Unfortunately, there isn’t an email address but you can write a message to the company through their website.

Is there an Auto and General Car insurance telephone number?

You can give the company a call at 0861 60 01 24.

How is Auto and General personal car insurance?

At Auto and General insurance, you have different paths that you can take for your vehicle cover:

  • Motorcycle insurance

  • Car insurance

  • Caravan insurance

  • Watercraft insurance

  • Trailer insurance

Inside car insurance, you will find:

  • Comprehensive insurance

  • Better car

  • Third party only

  • Fire and theft

It is extremely important to get car insurance, especially when you are travelling. It is a major necessity to stay covered in every situation and possible scenarios. If you decide to go for third party only, then with this cover you can be protected against accidental property damage and you can also increase the cover for third parties.

Which are Auto and General Car insurance reviews?

From time to time, it is important to get to know an insurance company through reviews made by customers. This is always helpful since you can access a more accurate perception or vision of the company itself. On reviews, users make sure to tell their truth, whether it is positive or negative. Most of the comments made by customers are positive and complimentary:

  • “Comprehensive insurance at Auto and General Car insurance was definitely a wise decision. It allowed me to loosen up and drive in a more relaxed way”

  • “Auto and General Car insurance is a company that makes sure that you are choosing the right option. They evaluate your personal profile and thanks to that, you can get an insurance deal that will work for you”

  • “Through Auto and General Car insurance I could not only access car insurance, but also watercraft insurance. The possibilities are endless”

How is Auto and General comprehensive car insurance?

Comprehensive car insurance is definitely an important choice. It actually matters more than you may think, since it is the most complete option. If you decide to hire comprehensive insurance at Auto and General Car insurance, then this option includes:

  • Accidental damage

  • Storage

  • Towing

  • Car hire

  • Hail damage

  • Injuries or death of third parties

Besides, comprehensive insurance will protect you against damage to third party properties; you can even increase the cover for third parties and gain access to accessories. If you want to start a quote, simply look for this option in the company’s website and state that you would like to insure your car, because otherwise you can also insure your home content, a motorcycle or a building.

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King Price - Car Insurance
- Choose the excess that best suits your budget. - Save up to 20% when you cover 2+ cars with us. - Emergency assistance 24/7, for when you need to be rescued. - Shortfall cover: for complete peace of mind when your car is financed.






- Choose the excess that best suits your budget. - Save up to 20% when you cover 2+ cars with us.

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Which are the main Auto and General Car insurance benefits?

Auto and General Car insurance is a company that has many benefits to offer you. Its main benefits include:

  • Assist benefits

  • Auto SOS

  • Cash back plus

  • Young at heart

How to access the option Auto SOS? Whenever you pick comprehensive insurance for your vehicle, the company makes sure to give you the access to assist benefit. This is included as part of your choice. It is an application driven by a smart phone that will enable the detection of serious accidents and when the driver is in trouble. It issues an alert to a call centre called Auto SOS. This is particularly innovative and technological, but most of all, it is incredibly useful and effective. The benefits are available twenty four hours a day, and you can call the company any moment, 365 days a year.

Is there Auto and General scratch and dent cover?

Auto and General Car insurance is a company that has the option of scratch and dent cover incorporated. It is particularly useful to treat minor dents, chips and light scratches. If we take into account that these may take place on a regular basis, the monthly budget will never seem to be enough. That is why the company offers you this option. It allows keeping your vehicle in good conditions, as brand new. The best part is that you do not need to pay renewable fees for your vehicle license. The payment system provided by the company Auto and General Car is hassle free. The renewed license will be delivered to your door. What does it include? It covers for:

  • Minor dents

  • Light scratches

  • For three years, repairs are guaranteed

  • Chips

How to obtain an Auto and General car insurance online quote?

At Auto and General car insurance you can get a quote by providing your personal information. Only once you have done this, you will have access to quotes. A quote is useful in more than one way. They allow you to save money and time. If you know how to use them, you will see all the benefits beneath. Drivers as well as users are strongly advised to check the market regarding insurance every six months to check whether they are paying competitive vehicle insurance rates. Besides, this way they can compare quotes given by varied insurance providers. Quotes have many advantages:

  • They are useful for saving money

  • You can obtain information online. In the past, quotes took a lot of time. Now, with the internet it is possible to access quotes in just a few minutes from the comfort of your home.

  • The information you get from quotes is free

  • They are customizable

Are there any Auto and General Car insurance complaints?

Whenever you are thinking of a company, you will always find complimentary, positive comments as well as complaints or negative comments. Most of the comments made by drivers were positive. There were some complaints regarding some issues:

  • Certain services may take a lot of time to acquire.

  • It is not possible to cancel a policy by email.

  • Cancellations and renewals can only be made by making a telephone call.

  • It is difficult to cancel a policy

  • The members of the company make it hard when you want to leave the company because of not being satisfied with the services or products provided

However, the company tends to address problems or complaints and tries to give those customers a valid solution and a quick response.

How can I carry out an Auto and General Car insurance cancellation?

The website of Auto and General Car insurance does not make any references to insurance cancellation. You may have to ask the members of the company about the conditions for cancelling your insurance. In general, you may have to pay a fee or might be charged a cost for cancelling in advance. There are terms and conditions set by each company regarding cancellation. Some insurance agencies can agree on the terms and conditions for cancelling and the possible additional fees that may be charged.

Is Auto and General Car insurance convenient in South Africa?

It is widely recommended in South Africa to turn to Auto and General Car insurance when you are looking for vehicle insurance options. This company counts with comprehensive insurance, liability, scratch and dent for your vehicle and more products for you to enjoy.

Leave your question


Questions and answers

When is it advisable to opt for the Third Party and Theft plan?

This plan is recommended if you cannot afford the cost of the comprehensive plan and you have a relatively new car.

Leave your rating about Auto and General Car Insurance in South Africa. 8 Great Tips

Very complete options for my car.

Thank you for your predisposition at the moment of explaining the options and paperwork.

Really good team work!

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