Auto and General Car Insurance – Reviews and Benefits

Auto and General Car Insurance - Reviews and Benefits

Auto and General is an insurance company that has been providing its service since 1985. In South Africa, Auto and General is one of the biggest insurers achieving in many years 50% compound growth per annum. And, in the year 1993, Auto and General performed an independent financial audit and became an “A” Company.

So far so good, but you might still think “ok, but how do I know if their car insurance is good enough?” Even though a company such as this one enjoys an excellent reputation backed by over thirty years of outstanding work in the insurance industry, it just may not be enough for you.

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For this reason, we decided to study the reviews made by clients about Auto and General in order to tell you all about them. In this article, we will also tell you about the benefits of the insurance offered by this company, its terms and conditions, and we will show you how to ask for a quote.

What kind of Reviews can be found about Auto and General Car Insurance?

One of the first things we do before buying something or asking for a service is asking someone we know if they know the company or the product. Don’t you? Or, when we still haven’t decided which company to go to, we also ask around to see if that can help us make our minds.

If you are looking for car insurance, you must have done that yourself. However, sometimes the people you know have not used the services you are inquiring about. This is when the internet can turn into your best ally or enemy. There is so much information on the web that a certain degree of screening is in order. You need to be able to determine where to find valuable information.

However, there’s no need for you to spend your day looking for comments by other users; we’ve already done it for you. Auto and General was found in many entries about car insurance reviews, and most of them were highly positive. There were several clients outlining how fast the insurance company responded to them when they needed their assistance.  However, we also found some people not so happy with their phone lines system.

Of course, it is not always possible to keep everybody happy, but Auto and General has been doing whatever it takes to keep most of their clients satisfied. That together with the experience we told you this company has should be a good indicator that this company is one that you can definitely trust your car with.

What are the benefits of buying car insurance at Auto and General?

When you buy car insurance, you want it to be from a company that is there for you when you need it. For instance, if you have an accident, you need the company to answer ASAP and provide you the assistance you need. This is what every insurer should do, but not every insurance company upholds the same quality standards. With Auto and General you will have the benefit of knowing for sure that your needs will be met. As we already told you, this company has a long-standing history of excellent service.

However, this is not all Auto and General has to offer you. Depending on the type of coverage you choose to buy for your car, you can have two different benefits. These are:

Road Assist: this is assistance in the event your car breaks down on the road or you have an accident. With this, you can access towing and/or mechanic service and transport for yourself.

Cash back plus: this is a program that rewards you if you do not claim for over four years. If this happens, you could be refunded with a whole premium year.

What are Auto and General Car Insurance Terms and Conditions in terms of Privacy?

Many of our readers are concerned with how companies treat their personal information. They fear that if they fill in any kind of online form, their information might be breached. This is why it is so important to buy services from reliable companies such as Auto and General. All the information you provide this company by any method will be strictly treated as confidential. This means that all data that you enter or you give them will not be shared with third parties.

What does the Auto and General Car Insurance Comprehensive Policy Cover?

Your car is a valuable asset that is constantly facing risks just for being on the road. If you do not have a good level of insurance, you might spend a lot of money out of your pocket. This is why buying a comprehensive coverage is such a good idea; you can drive your car with no fear of not knowing how you will cover the expenses in the event you have an accident.

With Auto and General Comprehensive Car Insurance, you are covered for:

  • Damage caused to third parties
  • Damage caused to your vehicle
  • Theft
  • Damage by hail
  • Your car’s accessories

These are some key elements that will be covered with this policy. Since it is the one that covers you the most, it is the most expensive policy you will find at Auto and General. But, in terms of what you get and what you can save in the event you have an accident, it could be the “cheapest”.

How to Quote Car Insurance at Auto and General?

Auto and General knows that you are busy; for this reason, they do not want to make you lose your precious time. If you want to know how much money you would pay for your car insurance, you can ask for a quote online. The process is super simple; you will need to fill in a form with all the details of the car you want to insure. Also, you will be asked your personal information, such as your name, phone number, and the like.

If you were unsure whether to buy car insurance at Auto and General since you don’t know anybody who has this insurance, now you know what other people say about it. We’ve provided you with information about car insurance reviews made by other clients that prove that this company is reliable and responsive. You’ve also learned about the benefits you can get with this car insurance, what is covered with the comprehensive policy, and how to quote your car insurance at Auto and General. 

Preguntas Frecuentes

Does the Bettercar value option apply for all cars?

No, there are some terms and conditions you will need to consider first. It applies, for instance, to vehicles that are 8 years old or less.

Can you assist me with history of car insurance?

The company Auto & General Insurance has been thirty years in the market, so that means that it has a vast experience in terms of vehicle insurance. You can obtain an online quote very quickly as there is a form the client can complete with a valid ID number. It will be very useful to get a quote as it will allow you to organise your spendings. If you need to check the information as regards your current insurance, you can get access to your online account or contact the company by phone. 

Good day, if my claim has been approved, can I opt to take the cash option and repair the damages myself?

For sure, you will have no problems with this. If your claim has been approved with your car insurance company, you will be able to obtain the cash and repair the damages yourself. In any case, it is always a good idea to check the policies, terms and conditions of the company you chose to ensure this option is available. 

Hi. Is there no cover for fire under the comprehensive insurance?

It is important to notice that, in South Africa, a comprehensive car insurance typically provides coverage for a great range of damages, including fire damage. Nonetheless, it is also important to consider that insurance policies may vary. For this reason, you should check the terms and conditions stated in your insurance agreement. 

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