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How Good is Dial Direct Car Insurance?

Have you ever heard of Dial Direct insurance? Would you like to have good quality insurance for your car but you are not quite sure whether Dial Direct is a good option for insurance for your vehicle? Well, you will find the answers to some of your concerns in the following article.

We will briefly go over some of the products offered by Dial Direct and, then, we will talk about some of the most significant benefits of Dial Direct car insurance coverage options.

Dial Direct

Let’s start talking about the company; Direct is a South African company that started operating in 2003 and, since the, it has been offering excellent insurance option to customers all over the country. Dial Direct is committed to making its clients lives easier with easy-to-access insurance options. Dial Direct believes that building a good relationship with clients is the most important goal and that is the reason why representatives from Dial Direct are always ready and well-prepared to help you. Dial Direct solves your insurance problems, which results in more time for you to enjoy the actually important things in life and the things that you enjoy the most. Get car insurance with Dial Direct and forget about your insurance needs because they will all be met!

Benefits of Dial Direct Car Insurance

> Variety of Insurance Products

Dial Direct does not only offer car insurance products; there are several other insurance options you can have access to, such as home insurance, building insurance, business insurance, portable possessions insurance, life insurance and personal insurance. You can combine any of these insurance products in one policy or you can get them in separate policies. Sometimes, depending on the area where you live, you can get a discount on your policy rates if you hold a multi-policy (for example, if you ensure your car and your home, or your car and your business). All policies can be manages online or at a local office and if you buy more than one insurance product you will have to pay one single bill that includes both rates, which quite handy.

Easy Access

One of the most significant benefits of getting car insurance for your vehicle with Dial Direct is the fact that you can easily manage your policy online. Online management of your policy implies that you can purchase, modify and review your policy details at any time no matter where you are. From home or from your office, or even on the bus on your way to work, you can have access to the online platform with your user name and password to your policy information. This is a really important benefit for Dial Direct insurance users because not many companies currently have online management systems for their insured.

You can also get in touch with Dial Direct over the phone any day at any time. If you would like to get in touch with a representative, you should go online and request a callback by choosing the type if insurance option that you are interested in.

If you want to have an estimate and you cannot wait for a callback, you can go to the company’s website and choose the type of insurance you are looking for, answer some simple personal questions and then you will receive an estimate. This process consists of just 9 simple steps and it won’t take you more than 5 minutes.

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The online management system also allows customers to create new claims or handle your already existing claims, any day at any time (24/7).

Payment Methods

As regards payment methods, there are several payment methods you can choose from. However, not all payment methods are available in every area of the country, so please find out more about the methods available in your city or province.

Another important benefit is that Dial Direct does not charge any administrative fees or any other unexpected fees. This means all you will have to pay for is your Dial Direct policy rate.

Available for Everybody

Something positive about dial Direct is also the fact that you can get insurance for your vehicle even if you do not have a South African ID. You can get a quote online as well whether you hold a South African ID or not.

Fast Turn Around for Claims

Dial Direct understands that your time is precious, and that is the reason why it is highly committed to answering all your claims on the same day you make them. Windscreen claims, for example can be filed online and they are generally answer in a matter of minutes. Their Express Claims system makes it possible for you to get your claims approved and receive your payments on the same day you file your claim for some of the most common claims, such as personal and household valuable items.

Assist Benefits

Dial Direct includes some benefits at no cost to you. These assist benefits include medical assistance, road assistance, trauma assistance and legal assistance. You can contact the Assistance line 24 hours a day, 7 days a week, 365 days a year just by dialing out the number 0860 911 911. These assistance benefits are very often ignored by some companies and they are quite useful and can certainly prevent you from spending huge amounts of money on unexpected expenses that should actually be included as part of your car insurance coverage.

Cash Back Bonuses and Other Benefits

Dial Direct also offers an excellent benefit that hardly any other company offers; Dial Direct grants a cash back bonus system for customers depending on the claims expresses and other quite interesting benefits that are included in your Dial Direct policy. Cash Back benefits can make you save up to 25% of your policy premiums after having Dial Direct car insurance for four consecutive years, even if you have some insurance claims during those years. You can find out more about these special benefits on the website or by contacting a Dial Direct representative over the phone.

Leave your question

Questions and answers

What does the car coverage include?

Depending on the options you include and on how much you would like to spend, the car insurance coverage can cover for damages to your vehicle and to other people's vehicles or property.

Do they have offices in South Africa?

Yes. There are some local offices in the country.

When is a good time to call Dial Direct and find out more about their car insurance?

Any time is a good time. You can request a callback online.

Leave your rating about How Good is Dial Direct Car Insurance?

Excellent insurance options!

Their relationship with customers is excellent.

Their online system is really user-friendly.

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