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Are There Dial Direct Car Insurance Available in Cape Town? Locations and Phone Numbers

Dial Direct Car Insurance in Cape Town

Have you ever wondered about possible financial costs of not having your car insured in case of an accident? Wouldn't it be reassuring to know that you, your family and your property are protected no matter where you go in the country? More and more South African consumers are becoming aware of the need to get their vehicles insured with a proper insurance cover.

Vehicle insurance in South Africa is becoming a primary necessity given the high number of substantial risks faced on a daily basis by drivers, in particular on the roads of major South African cities such as Johannesburg, Cape Town, Pretoria, Durban, and many more. Among these risks we can mention the growing number of car accidents including fatal car accidents on our roads, vandalisms and malicious damage in the streets, hijacking, dangers posed by unlicensed drivers, plus factors such as traffic jams and the conditions of roads and highways.

A Glance into the Insurance Industry in South Africa

By having a glance into the market, consumer can have an idea of the myriad of options in this competitive market that are available to them. Among the most renowned insurance companies, you will find: NMS Insurance, Santam, Hollard Insurance, Outsurance Insurance, Discovery Insurance, Standard Insurance, Auto & General, Dial Direct, First for Woman and Budget. Most of these big companies have regional branches in major South African cities. It is always advisable to check out company reviews before deciding on your insurer. Reliable sources are the official Ombudsman for Short-Term Insurance (OSTI) released every year and the independent review web-site

If you live in the Cape Town area, Dial Direct brings their high-quality coverage plans closer to you through their regional branch in Western Cape. Let's first learn more about Dial Direct and its background in the insurance industry.

About Dial Direct

Dial Direct was established in the South African market as a short-term insurer in 2003 and since then it followed a steady path toward becoming one of the leading insurance companies country-wide. An important note here is that Dial Direct is member of the Telesure Group. This member company strives at providing high-quality insurance services at good rates, while building strong and durable relationships with their clients.

Their company philosophy aims at making clients' lives easy, by offering simple coverage plans and counting on a user-friendly online platform to manage vehicle policies. Clients-to-be can get their car and home contents quoted online in no time and get updated insurance information. For clients, things are done easily. With a registered user, clients can access all functionalities given by Dial Direct online policy management system, which will allow them, among many others, to purchase a plan and amend or review their policies.

Dial Direct in Cape Town

Dial Direct office in Cape Town is located on Cnr. Sanctuary Blvd & Heron Cres. Milnerton, 7441. You can contact them on 021 527 8666 (phone) or 021 527 8726 (fax) or through e-mail: The company web-site is Their postal address is PO Box 95, Century City, Milnerton, 7446. Their business hours are Monday through Friday from 8.00 a.m. to 5 p.m. and Saturdays from 8.00 a.m. to 1 p.m. They are closed on Sundays.

What Does Dial Direct Offer?

Dial Direct offers long and short-term insurance to South African consumers. Short-term insurance products encompass car and vehicle, property, home contents, business, medical, personal liability and travel. They are considered short-term given that your insurance needs may change over time, while life insurance is considered long-term insurance.

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Dial Direct portfolio is made up of the following services:

  • Car insurance

  • BetterCar insurance

  • Motorcycle insurance

  • Watercraft insurance

  • Trailer insurance

  • Caravan insurance

  • Golf cart insurance

  • Buildings insurance

  • Home contents insurance

  • Value-added products

  • Portable possessions

  • Business insurance

  • Personal loans

  • Life insurance

How Can I Have my Car Insured with Dial Direct?

Among the wide range of vehicle options provided by Dial Direct, car insurance is the most requested among drivers. Dial Direct car policies cover everybody's needs and can be adjusted to your interests and pocket. They offer the following plans:

  • Comprehensive insurance: this is the most complete plan that will keep you protected against accidental damage to your vehicle, accidental damage caused by you to a third party, theft and hijacking and will cover standard accessories factory fitted to your car and, as an optional add on, your car's canopy and sound system.

  • Third Party, Fire & Theft cover: this option will cover damaged caused to your vehicle due to fire and theft and damages caused to a third party.

  • Third Party Only insurance: this cost-effective plan will cover costs related to damages caused to another person.

  • BetterCar insurance: with this cover you can change your car for a newer model. Read more about this option on

If you would like to read more about Dial Direct benefits and have your car quoted online with them, you can access our article Dial Direct Car Insurance Quotes on

Summing up

If you are ready to get started with Dial Direct or any other South African insurer, go ahead and find out more about their plans and rates, including monthly premium and excess. You may also learn about additional benefits and coverage services included within your policy. If you are interested in learning more about Dial Direct, take note of the following details to get in touch with the company at their Cape Town office in Western Cape:

  • Physical address: Cnr. Sanctuary Blvd & Heron Cres. Milnerton, 7441.

  • Postal address: PO Box 95, Century City, Milnerton, 7446.

  • Business hours: Monday through Friday from 8.00 a.m. to 5 p.m. and Saturdays from 8.00 a.m. to 1 p.m. It is closed on Sundays.

  • Contact phone number: 021 527 8666

  • Fax number: 021 527 8726

  • E-mail:

  • Web-site is

You may also be interested in reading Dial Direct Car Insurance Breakdowns Coversand Reviews and Dial Direct Car Insurance Telephone Number and Contact Information.

Leave your question

Questions and answers

Do they have a cash-back option?

Yes, and it is included with your policy. You can get up to 25% of all your premiums or the whole amount paid during the first year after 4 years of coverage with Dial Direct. Some claims do not invalidate this option.

Who are considered third parties?

A third party is a person driving another vehicle who might be involved in a car accident with damaged caused by you.

How can I manage my policy online?

You can mange your policy through online registration on

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