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How Can I Get Auto and General Car Insurance Contact Numbers?

Auto and General Car Insurance Contact Numbers

About the Company

Auto and General Car Insurance is an experienced insurance company founded in 1985 as a member and subsidiary of the Telesure Investment Holding Group with headquarters in Dainfern. It offers high-quality short and long-term insurance covers at competitive prices. It is one of the leading brands in the field and has positioned itself at the forefront in the use of technology and computer software for the improvement of client service and administration. It is also well-known for its innovative claim's philosophy developed in 1996 in the interest of clients' insurance coverage. Let’s have a look at their insurance options and benefits.

Insurance Portfolio

Among Auto and General Car Insurance covers, clients may choose the Comprehensive insurance, the third party fire and theft cover, the third party liability only insurance or the bettercar value plan. The company offers well-packaged vehicle insurance plans for your car, motorcycle, caravan, watercraft or trailer. You can read more about these plans on Auto and General Car Insurance South Africa or on under Vehicle insurance.

Auto and General insurance has been studying the market since its foundation; that is why it knows what South African are looking for when it comes to the insurance cover of their vehicles. If you decide for either the comprehensive insurance or the limited insurance, the following additional benefits will be included at no extra cost:

  • Entertainment Assist: will allow you to access information about major events happening in your area, hotels, restaurants and travel packages.

  • Medical Assist: will assist you in case of any emergency, including emergency telephonic assistance, companionship or care, transfers and ambulance service and more.

  • Road Assist: will provide you with immediate roadside assistance in case of breakdown or accident. You can also opt for courtesy transport, hotel accommodation or car hire for a period of 24 hours.

  • Trauma Assist: will give you access country-wide to trauma centres for counselling sessions, support groups, accompaniment to court hearings, among others. Auto & General Car Insurance understand the importance of taking good care of drivers and people on the road.

  • Home Assist: you will get some home insurance benefits together with the insurance of your car! These include service provided by plumbers, electricians, glaciers and locksmiths. You can also access the company's database if you are looking for a recommended and reliable specialist.

  • Legal Assist: will give you free access to qualified attorney to help you out throughout a series of legal processes.

Useful Contact Information

Find below the contact details of Auto and General Car Insurance. The varied contact options allow Auto and General to address each issue accordingly.

Physical address: Auto & General Park, 1 Telesure Lane, Riverglen, Dainfern (2191)

  • Policy services number: 0861 60 01 24

  • E-mail:

  • For claims: 0861 60 01 24

  • E-mail:

  • Complaints resolution: 0860 10 90 59

  • E-mail:

  • International assistance: +2711 694 6694

  • Online support: 0860 25 25 44

  • E-mail:

  • Auto & General assistance & towline: 0860 10 42 10

  • Legal compliance e-mail:

  • Fraud and ethics e-mail:

  • Auto & general life: 0860 10 54 70

  • E-mail:

  • Media enquiry e-mail:

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Requesting an Insurance Quote

Requesting a quote with Auto & General is simple and fast. You just need to enter your personal information on their web-site,, and they will contact you back. You will need to submit your name, phone number and select the type of insurance you are interested in, in this case the option “Car and home insurance quotes”. You can also call them on 0860252571 and a specialized insurance agent will assist you in finding the best cover for your vehicle. The amount of your monthly premium will be determined according to the details of the car and your risk profile. Factors such as age, main use of the car and driving history may have an impact on your risk profile.

In addition, on, both clients and non-clients can do the following:

  • Manage my policy (only for clients; you will need to register and set a password for your e-mail address)

  • Submit a claim (only for clients)

  • Request a document (only for clients)

  • Have a say: here you can leave your comments, both compliments and complaints

  • Find a broker (for all users): Auto & General has a user-friendly search tool to find brokers in your area. Select your province and city and click submit to find independent financial services providers offering Auto & General's insurance products.

  • Find an assessment centre: at the very moment you may need to have your car damage assessed or repaired, you can use the search tool to find the approved drive-in centre closest to your current location.

Auto & General on Social Networks

Auto & General's presence on social networks is solid. The company works hard to stay in touch with its clients and permanently provide them with the best insurance deals and benefits. Find it on Facebook as Auto & General Insurance Company Ltd, on Twitter and LinkedIn as Auto & General, and check out their latest news and clients reviews. Before choosing your insurer, it is always advisable to read some customer reviews on the company's web-site, Facebook page and even some independent review web-sites such as

Summing up

Are you still looking for the best and most suitable insurance option for your car? Auto & General Car Insurance provides you with solid cover packages with a load of free-of-charge additional benefits that you may need, ranging from roadside, medical and trauma assistance to advice for you and your family on the best entertainment options. This vehicle insurer also allows you to find car assistance centres and independent brokers close to your area. Get in contact with Auto & General by phone or through their webpage and find out more about their benefits and plans.

Leave your question

Questions and answers

Are the extra benefits included for all covers?

No, this will depend on the cover you choose. You can ask the company's sales advisors about the benefits included before choosing a plan.

I have a 5-year old car and use it just to go to work. What premium shoul I be expecting to pay?

You montly premium and excess will be dependent on your risk profile, your car details and the prices and plans offered by the insurance company. A specialized advisor will help you find the best and most affordable option for you.

Is this a direct provider?

No, Auto & General is an insurance company that works in a partnership with independent brokers all around South Africa.

How canl get cntact numbers for at the company in East London?

You can contact Auto and General on East London by phoning on the following numbers: 86 100 0209 and 3377 8801

I got insuranse at Auto & General via solidarity and received the best quote. I need their number please . I am a member of solidarity

Great, the phone number for you to contact Auto and General as a member of solidarity is this one:0860 10 42 10

Good day i am a registered abo member for amway. I need a consultant from auto and general to contact me Thank you

If you need Auto and General to contact you by phone or email you can directly send a message to this address designed for customer

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